Transforming the Future of Work Through Innovation & People Analytics

Dr Jaclyn Lee

CHRO | HR Technology Leader | Author | Global Speaker

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Jaclynlee

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LEADERSHIP & EXPERTISE

With over 25 years of HR leadership experience across Asia, Dr Jaclyn Lee is recognised for her expertise in HR technology, digital transformation, organisation culture, and people analytics.
She has led large-scale transformation projects, advised corporate boards, and spoken at global conferences on the future of work.

Learn more about Dr Lee
✦ Business Advisory ✦ Financial Strategy ✦ Personal Growth ✦ Business Advisory ✦ Financial Strategy ✦ Personal Growth ✦ Business Advisory ✦ Financial Strategy ✦ Personal Growth ✦ Business Advisory ✦ Financial Strategy ✦ Personal Growth ✦

What Dr Lee Delivers

Explore Service

Expert-led keynotes, workshops, and advisory programmes designed for modern organisations.

Keynote Speaking Packages

Engaging keynote sessions on HR Tech, AI, and People Analytics, tailored to your organisation’s goals. Delivered virtually or in person, with live Q&A and a curated post-event resource pack to support continued learning and practical application.

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Workshops & Training

Practical learning programmes for HR teams, managers, and leaders. Sessions cover Digital HR, Leadership, Transformation, and People Analytics, with interactive exercises and a curriculum that can be customised to your organisation’s needs.

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Advisory & Consulting

Expert guidance for organisations navigating change and transformation. Services include HR and digital transformation advisory, development roadmaps, and workforce analytics, offered through long-term or project-based engagements.

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EVENTS

Explore

An interactive session on leading change, building resilient teams, and navigating the future of work.

Workforce Readiness: Moving Beyond AI Tools to a Governed Human-AI Operating Model

Workforce Readiness: Moving Beyond AI Tools to a Governed Human-AI Operating Model

Behind every smooth and secure operation is a team of dedicated professionals who work tirelessly behind the scenes to make it happen.

𝗢𝗻𝗲 𝗖𝗲𝗿𝘁𝗶𝘀 𝗧𝗼𝘄𝗻𝗵𝗮𝗹𝗹

𝗢𝗻𝗲 𝗖𝗲𝗿𝘁𝗶𝘀 𝗧𝗼𝘄𝗻𝗵𝗮𝗹𝗹

From Ideas to Impact: How BOLD Is Transforming Innovation at Certis

Certis Recognised as Top Employer 2025 | 2026 by Influential Brands

From Strategy to AI-Powered Reality: Redefining HR as a Systems Orchestrator

From Hangzhou to Shanghai: Insights on Robotics, Innovation, and the Future of Work

Advancing AI Innovation Through Industry–Academia Collaboration with Zhejiang University

Empowering Global Leadership for FY27: Building Culture, Clarity, and Conviction at Certis

𝗘𝗺𝗽𝗼𝘄𝗲𝗿𝗶𝗻𝗴 𝗚𝗹𝗼𝗯𝗮𝗹 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽 𝗳𝗼𝗿 𝗙𝗬𝟮𝟳 𝗮𝗻𝗱 𝗕𝗲𝘆𝗼𝗻𝗱

Building the Future of Work Together.

Saluting Our Unsung Heroes at Changi Airport

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An inspiring few days in Doha with the incredible Certis Qatar team! ✨

𝗛𝗲𝗮𝗹𝘁𝗵 & 𝗪𝗲𝗹𝗹𝗻𝗲𝘀𝘀 𝗜𝗻𝗶𝘁𝗶𝗮𝘁𝗶𝘃𝗲 𝗼𝗳 𝘁𝗵𝗲 𝗬𝗲𝗮𝗿 – 𝗦𝗲𝗰𝘂𝗿𝗶𝘁𝘆 at the 𝗦𝗶𝗻𝗴𝗮𝗽𝗼𝗿𝗲 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗥𝗲𝘃𝗶𝗲𝘄 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗘𝘅𝗰𝗲𝗹𝗹𝗲𝗻𝗰𝗲 𝗔𝘄𝗮𝗿𝗱𝘀 𝟮𝟬𝟮𝟱.

𝗧𝗵𝗲 𝟱𝘁𝗵 𝗜𝗻𝗱𝘂𝘀𝘁𝗿𝗶𝗮𝗹 𝗥𝗲𝘃𝗼𝗹𝘂𝘁𝗶𝗼𝗻 𝗶𝘀 𝗵𝗲𝗿𝗲. 𝗜𝘁’𝘀 𝗻𝗼𝘁 𝗷𝘂𝘀𝘁 𝗮𝗯𝗼𝘂𝘁 𝘁𝗲𝗰𝗵, 𝗯𝘂𝘁 𝘁𝗵𝗲 𝗵𝘂𝗺𝗮𝗻-𝘁𝗲𝗰𝗵 𝗽𝗮𝗿𝘁𝗻𝗲𝗿𝘀𝗵𝗶𝗽.

𝗔𝗜, 𝗩𝗥, 𝗮𝗻𝗱 𝟮𝟬 𝗰𝘂𝗿𝗶𝗼𝘂𝘀 𝗺𝗶𝗻𝗱𝘀 𝘄𝗮𝗹𝗸 𝗶𝗻𝘁𝗼 𝗖𝗲𝗿𝘁𝗶𝘀 𝗖𝗼𝗿𝗽𝗼𝗿𝗮𝘁𝗲 𝗨𝗻𝗶𝘃𝗲𝗿𝘀𝗶𝘁𝘆… 𝗮𝗻𝗱 𝘄𝗵𝗮𝘁 𝗰𝗮𝗺𝗲 𝗼𝘂𝘁? 𝗔 𝗺𝗮𝘀𝘁𝗲𝗿𝗰𝗹𝗮𝘀𝘀 𝗶𝗻 𝗶𝗻𝗻𝗼𝘃𝗮𝘁𝗶𝗼𝗻 𝗮𝗻𝗱 𝗰𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗶𝗼𝗻!

𝗙𝗼𝘀𝘁𝗲𝗿𝗶𝗻𝗴 𝗘𝘅𝗰𝗲𝗹𝗹𝗲𝗻𝗰𝗲 𝗶𝗻 𝗠𝗮𝗿𝗶𝘁𝗶𝗺𝗲 𝗦𝗲𝗰𝘂𝗿𝗶𝘁𝘆

Welcoming the Year of the Wood Snake at Certis Corporate University!

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𝗟𝗲𝘀𝘀𝗼𝗻𝘀 𝗶𝗻 𝟮𝟬𝟮𝟰 𝗧𝗵𝗮𝘁 𝗦𝗵𝗮𝗽𝗲𝗱 𝗠𝗲 𝗮𝘀 𝗮 𝗖𝗛𝗥𝗢

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Shining the spotlight on my team of innovators and trailblazers at Certis Corporate University (CCU) as 2024 draws to a close.

Taking a moment to express my heartfelt gratitude to my incredible GHR team at Certis.

JOB REDESIGN CENTRE OF EXCELLENCE

 CHRO Series organised by HRM Asia

YCMC: Where Young Minds Connect and Certis’s Future Unfolds

𝗘𝗻𝗴𝗮𝗴𝗶𝗻𝗴 𝗙𝗶𝗿𝗲𝘀𝗶𝗱𝗲 𝗖𝗼𝗻𝘃𝗲𝗿𝘀𝗮𝘁𝗶𝗼𝗻 𝗪𝗶𝘁𝗵 𝗦𝗲𝗻𝗶𝗼𝗿 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽 𝗧𝗲𝗮𝗺

Privilege of discussing HR Analytics at the recent Association for Talent Development (ATD)

Certis achieved a significant milestone at the Singapore Business Excellence Awards, securing victory in two distinguished categories presented

RETRO PARTY:- SUTD employees came out in full force for our first Retro Party after a hiatus of 3 years due to the pandemic.

SUTD Excellence Awards and Lo-Hei

CONTINUOUS INNOVATION

FUTURE OF WORK AND LEADERSHIP – This was the topic of sharing during a very interactive CHRO lunch session organised

GLOBAL TECH TRENDS AND HR DIGITAL TRANSFORMATION

Had a wonderful time with Fermin Diez and Henry Liew talking about data in the People Matters HR Tech Conference. 

Glad to kick start the year with the “Intro to HR Analytics” course co-organised with Korn Ferry Academy and SUTD Academy.

HR AS A STRATEGIC RESOURCE PARTNER: This was the theme of our panel discussion organised by SHRM APAC.

CARING FOR THE COMMUNITY – We are all going through difficult times as the pandemic continues to rage on.

LAUNCH OF THE ASEAN HUMAN RESOURCE READINESS REPORT

MANAGING IN THE NEW NORMAL:- I had the opportunity to share with HR leaders in the Civil Service on navigating HR in the new normal.

DEVELOPING COMPUTATIONAL THINKING: Computational thinking is now a core and critical skill in the digital economy.

BOOKS & TRAINING MATERIALS

Essential tools and publications for leaders and HR professionals.

buy book

EVENTS

Past Speeches

Dr Lee has spoken in Singapore, Tokyo, Beijing, USA and Vietnam, and hosted key leaders in forums.

2016 Project A

2016 Milestone

Foundation & Launch

In 2016, we established our primary operation model and launched the initial set of digital products across global platforms.

 2016 Showcase B

Team Expansion

Building the Core

Recruited top talent and extended our design and engineering departments to meet growing market needs.

 2016 Gallery C

First Annual Summit

Community Gathering

Hosted our very first annual tech conference, gathering over 500 industry professionals and creators.

 2016 Event D

Product Innovation

Next-Gen Platform

Pioneered intuitive interface standards that established a strong benchmark for our future releases.

 2016 Extra 1

Global Outreach

Expanding Horizons

Initiated outreach programs across multiple regions to foster international collaborations.

 2016 Extra 2

Key Partnerships

Alliance Building

Partnered with industry leaders to accelerate innovation and resource sharing.
2017 Feature 1

Global Operations

International Presence

In 2017, we expanded operations into Europe and Asia, serving thousands of new business partners.

 2017 Feature 2

Cloud Infrastructure

High Availability

Upgraded server architectures to enterprise-level cloud platforms ensuring 99.9% uptime.

 2017 Feature 3

Design Systems

Unified Branding

Standardized our digital design patterns across all customer-facing mobile and web applications.

 2017 Feature 4

Industry Recognition

Best Emerging Brand

Received prestigious design and tech innovation awards for outstanding user-centric experiences.

 2017 Feature 5

Mobile First

Responsive Shift

Focused heavily on mobile responsiveness to ensure a seamless experience across handheld devices.

 2017 Feature 6

User Feedback

Community Driven

Integrated direct customer feedback loops into our product development cycle.
2018 Event 1

Mobile App Launch

Native Mobility

Released iOS and Android applications delivering real-time synchronization and offline support.

 2018 Event 2

API Ecosystem

Developer Community

Opened our developer APIs, allowing third-party partners to create seamless custom integrations.

 2018 Event 3

Strategic Alliance

Key Partnerships

Formed long-term alliances with market leaders to enhance service scalability and market reach.

 2018 Event 4

Security Audit

SOC2 Certification

Achieved enterprise-grade security standard compliance to safeguard user data across all regions.

 2018 Event 5

Data Center Upgrade

Higher Speed

Boosted server infrastructure to support rapidly growing enterprise traffic.
2019 Milestone 1

AI Research Lab

Smart Automation

In 2019, we introduced deep learning algorithms into our main product platform to automate user workflows.

 2019 Milestone 2

1 Million Users

Community Growth

Reached a milestone of 1 million registered users across our software ecosystem.

 2019 Milestone 3

New HQ Opening

Modern Workspace

Opened our state-of-the-art corporate headquarters, creating space for collaborative innovation.

 2019 Milestone 4

Series B Funding

Investor Trust

Secured substantial investment backing to accelerate global R&D and product scalability.

 2019 Milestone 5

Automation Tools

Workflow Efficiency

Delivered next-generation automation tools that cut task completion times in half.
2020 Pivot 1

Remote Infrastructure

Digital Transition

Transitioned entirely to a cloud-first, distributed remote team setup with zero downtime for clients.

 2020 Pivot 2

Virtual Events

Global Connectivity

Conducted worldwide webinars and virtual workshops reaching participants across 80+ countries.

 2020 Pivot 3

Resilience Program

Partner Relief

Launched specialized support initiatives to assist small businesses during challenging global conditions.

Transforming the Future of Work Through Innovation & People Analytics

Dr Jaclyn Lee
CHRO | HR Technology Leader | Author | Global Speaker
Get In Touch

Get in touch

Fill in the form below and let’s explore how we can help

Book a Keynote 

Invite Dr Lee to speak at your next event