Dr. Jaclyn Lee, PhD and IHRP-MP

Chief Human Resources Officer,
Singapore University of Technology and Design

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Dr. Jaclyn Lee has been conferred the IHRP Master Professional Certification in April 2018 (read about it here) and is currently the Chief Human Resources Officer at Singapore University of Technology and Design (SUTD). Dr. Jaclyn Lee handles the full spectrum of HR for the university and is one of the pioneer team members charged with starting up the new university from scratch. She has worked with the senior management team in developing the mission, vision, and values of the new university when it was incepted. As Chief Human Resources Officer, Dr Jaclyn Lee is responsible for HR Strategy, Talent and Capability Development, Workforce planning and optimisation for SUTD. In addition, she supports the President in driving international employer branding, and Organisation Development initiatives for SUTD.

Besides the above, Dr. Jaclyn Lee is also responsible for developing the Total Compensation Structure, Performance Management System, spearheading new HR policies and processes, recruiting key leaders, senior academics and faculty. For the past nine years, she has worked closely with the President and senior leaders in managing the culture development of the university.

Dr. Jaclyn Lee was previously Senior Vice President, Group Human Resources, responsible for managing the full spectrum of human resources for Certis CISCO Security Pte Ltd, a security services company comprising of about 8,000 employees in Singapore and 25,000 in the region. Her role there included strategic HR planning for Singapore and the region, compensation and benefits, performance management and scorecard measurement, employee engagement, human capital development, employer branding, resourcing and other special projects. One of her key achievements in Certis was successfully managing a very difficult wage re-structuring project that involved thousands of workers.

She has over 20 years of HR experience, and has also managed Strategic Planning, organizational development, and regional HR in one of her previous roles as Regional HR Director for NEC Solutions Asia Pacific. In that capacity as Regional HR Director, she developed the talent and career development framework for Engineers and high potentials in the South Asia Region. She was also the Balance Scorecard leader for the region.

Dr. Jaclyn Lee participates actively in conferences as a speaker, both locally and internationally and has spoken at close to 40 local and international conferences. She is the recipient of the Leading HR Leader Award at the annual SHRI Awards for 2008. She is also a Volunteer HR Director in SPRING Singapore’s initiative to drive good HR practices in SMEs. In addition, she sits in several other volunteer committees for driving best HR practices.

Dr. Jaclyn Lee has a PhD in Business Information Systems from University of Twente in the Netherlands, a Masters in HRM from Rutgers University, a Masters in Management from Singapore Management University, and a Bachelor of Science in Psychology from Brandon University.


Artificial Intelligence: Implications for Business Strategy
MIT Sloan Executive Education
Feb 2018 – License 11238985

IHRP Master Professional
Institute for Human Resources Professionals (IHRP)
Jan 2018

Leading Organisations and Change
MIT Sloan Executive Education
Apr 2017

Innovation of Products and Services: MIT’s Approach to Design Thinking
MIT Sloan School of Management
Sep 2016

Honors & Awards

Awards for “Outstanding Contributions to HR”
HRM Asiav
Feb 2017

Leading HR Practices In Employee Relations & Workplace Harmony
Singapore Human Resources Institute
Jul 2016

Leading HR Practices in Compensation and Benefits
Singapore Human Resources Institute
Jul 2014

Leading HR Award in Resourcing and Talent Attraction
Singapore Human Resources Institute
Jul 2013

Leading HR Award in Talent Management
Singapore Human Resources Institute
Jul 2008

Leading HR Award Leader Award
Singapore Human Resources Institute
Jul 2008

Leading HR Award in Human Capital Management
Singapore Human Resources Institute
Jul 2007

International Headquarters Award
Jun 2003

Volunteer Experience

Member of Professional Practices Committee

Institute of Human Resources Professionals (IHRP)
Jan 2017 – Present

Past Volunteer Experience

Volunteer HR Director for the SME Sector

Spring Singapore
May 2015 – Present
Economic Empowerment

Member of Human Capital Policy Advisory Committee

Spring Singapore
Nov 2016 – Present


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Dr. Jaclyn Lee

Dr. Jaclyn Lee, PhD and IHRP-MP